I messed up when I first bought the discreet pocket clip. I didn’t have it tightened enough for my Blackfoot 2.0 and when I was out in the garden at the farm, lost one of the screws and the backing for it. I reached out to MKC and without hesitation, they sent me the replacement parts. I assembled it properly this time and it works like a charm. I love it! Jess is THEEE best in handling customer needs and questions. So, yes, I am very thankful for MKC’s attentiveness to their customer’s needs and their attention to quality. Lifelong supporter of MKC, I am. Thanks, MKC!